Customer Success beyond the stress, part 1

Introduction

Many projects can come with a series of challenges: interpersonal issues with clients, monetary restrictions, or time constraints, for example. These issues can lead to added stress, leaving individuals feeling as if they are facing an impossible task. This blog series will focus on using the Red Hat approach for helping individuals with challenging projects that help overcome rapid burnout and help individuals feel like a contributor. Seeing how one’s contribution to a project impacts the overall end goal is critical, and knowing at what point someone has maxed out that contribution can be even more important.

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Process Insights with Red Hat Process Automation Manager and Kibana

Red Hat® Process Automation Manager is a platform for developing containerized microservices and applications that automate business decisions and processes. A critical piece of a business process system is having real-time insights into what is happening, and both monitoring KPI metrics and responding to problem trends is an integral part of operations.

In this video, we will take a look at how we can enable integration with Elasticsearch on a Red Hat® OpenShift environment, and how to represent the KPIs in a graphical business-friendly dashboard using Kibana.

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Open Practice Library Basics: Starting a New Team

Simple open practices to facilitate success for a new team

Overview

In this series, we will look at how to use the Open Practice Library to form a team, define and align the team’s goals, and deliver on those goals.

 

In this article, we’ll discuss the process of creating a new team and lay out a set of Open Practices for a firm foundation for success. All of the practices described here can also be found in the Open Practice Library.

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Ansible to Automate Microsoft Azure

Is Edge Security a weak point

Security is a worry because Edge is perceived as a weak point that will provide hackers and malware with millions of new openings into the digital infrastructure that supports tomorrow’s global economy. Yet, although Edge security poses risks, and there are plenty of holes to fill, there are also many leading ICT companies that focus on the big picture and can provide end-to-end security both for individual devices and for the network as a whole.  

 

There are two types of security with which we must concern ourselves. The first is the security of the actual Edge devices; the second is the security of the data those devices collect and send to other points in the network. 

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Red Hat Services Guide to Virtual Summit 2020

While we may not be able to meet face-to-face this year at Summit, this certainly doesn’t change our goals. Red Hat Global Services is still focused on three key things: client success, deep expertise, and emerging technology adoption. Only this time, we’re coming to you live via our Virtual Summit, where you can attend our keynotes and breakout sessions from your own personal devices.

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Business-level impact with integrated cloud-native applications, at Red Hat Summit

In isolation, cloud-native development doesn’t have a lot of meaning. To be truly agile and take advantage of cloud-native technology, organizations must think beyond code and focus on how to deliver business value quickly, with quality, while the market moves quickly. This change in thinking comes with a renewed focus on the people and processes involved in developing new capabilities – value comes from communication across teams.

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Business-level impact with automation, at Red Hat Summit

Decreasing time to market is not the only business impact you can realize through automation and management. Utilizing Red Hat’s approach to transformation, you can shift the focus to the culture within your organization, allowing companies to quickly adapt to market shifts. Our approach is all encompassing, not focusing on one particular technology, but promoting people and processes to extend open source and open ways of working that in turn promote organization-wide efficiencies that take transformation to the next level.

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