Red Hat Training and Certification COVID-19 Response

In response to current events, Red Hat Global Training + Certification has been evolving the way we work with customers and partners as well as the way we deliver our expertise. Due to COVID-19, many of our customers and partners are now subject to travel restrictions, quarantines and similar measures. Others may not be subject to such measures but are understandably reluctant to go to training and testing locations in the near future. Here are the ways in which we are working actively to meet the needs of the current situation. 

Expanded virtual training class offerings

In light of social distancing mandates, we have expanded and scaled up our ability to deliver live virtual training classes as a replacement for in-person training events. This expansion includes the addition of courses to our virtual training catalog. 

Red Hat virtual training is real-time training conducted by live Red Hat-certified instructors in an interactive, virtual environment, giving you the same industry-respected content and hands-on labs as the corresponding classroom-based courses, including virtual lab machines that run actual products. 

 

Cancellation flexibility

The health and safety of our customers, partners, and fellow Red Hatters is a focal priority. Due to social distancing mandates, we are giving our students, customers and partners full flexibility to cancel and reschedule any previously scheduled classes or exams. 

 

Extending Training Unit lifespan

The lifespan of a Red Hat Training Unit is typically 12 months. Due to restrictions of testing and training locations, any Training Unit accounts purchased between now and June 30, 2020, will have a 15 month validity.

 

Extended exam window

Red Hat Certified Professionals (RHCPs) are invaluable ambassadors for Red Hat and open source, and are critical assets to the organizations that employ them. Their health and well-being are very important to us. COVID-19 has caused the closure of many of our testing locations worldwide. Due to changes in the availability of testing locations, we are extending the period during which students can take certification exams by three months. 

 

Postponed certification expiration

We are extending all certifications set to expire between March 17, 2020, and December 31, 2020, to January 1, 2021. Affected RHCPs have been notified.   

Some questions have arisen about the approach we are taking. Why not extend all certifications? Why extend certifications expiring in September by just weeks or days? In the spirit of open source and the open organization, we want to be transparent and share our answers.   

First, the approach we are taking is the one we could put into effect most quickly from a technical perspective and set the minds of RHCPs at ease soonest. Second, the approach is fair and proportional. We do not know what the situation will be in six months. Our response weights the known present more heavily than the unknown future. We will plan to revisit the extension date if that becomes necessary. 

 

Discounts on digital learning

We have put certain discounts and promotions in place around our digital learning offerings in order to make them more accessible. These discounts vary by geography. Students can check with their local Red Hat Training + Certification teams to determine what promotions may be available. 

Free labs for Red Hat Academy students
Red Hat Academy and Network Development Group, Inc have partnered to sponsor instructor-led, cloud based labs at no-cost for affiliated colleges and universities. This effort allows our RHA students to continue learning as schools are closed due to social distancing protocols and classrooms are requiring online environments. RHA instructors who are currently teaching a Red Hat course are able to access this opportunity, which aims to help supplement the courseware in finishing out their school year online.

 

Looking to the future

We’re optimists, and hope for a better situation in the near future. We are also realists, and thus are working actively to develop new ways to meet the needs of the current situation. We wish health and safety to everyone, their loved ones, their colleagues and their communities.

 

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    1. We are not currently taking any action around extending RHLS subscriptions. Any RHLS Standard or Developer tier users, however, are receiving exam extensions. If the user has a scheduled exam, then it is able to be rescheduled. If the user has not used or scheduled all of their exams, they are getting an extension on the deadline to use those credits.

  1. Maybe it’s a good time to start teaming up with Pearson VUE, and to offer the possibility of taking the exams from home. It’s already possible for AWS and Azure certifications; and since many people are locked down at home, we are studying to get AWS and Azure certifications.

  2. I agree with Paco. Use a remote proctoring tool to monitor the exams. I see colleges use the same approach to monitor exams.

    1. Our Training and Certification teams are exploring various options for providing our offerings online. At this time, we do not have virtual Red Hat Certification exams. We will alert users if this changes in the future.

  3. I agree and support remote proctoring to monitor exams. If It is possible for Linux Foundation Certifications, why not Redhat? Infact it will be a cost saving in terms of rent for Pearson VUE.

    1. At this time, we do not offer online Red Hat Certification exams. We want to maintain the sanctity and prestige of being a Red Hat Certified Professional, and in the past this was best controlled in an in-person testing environment. Given today’s circumstances, however, our teams are diligently looking into any and all possibilities for aiding our users. We will keep current and prospective customers updated as we work through various solutions.

    1. Hi Adeeb, RHCE exams for RHEL 7 purchased through June 30th can be scheduled any time within 1 year of purchase.

      1. Hi nyjapeterson ,

        According to below link:

        https://www.redhat.com/en/services/training/ex300-red-hat-certified-engineer-rhce-exam-red-hat-enterprise-linux-7

        “The exam based on Red Hat Enterprise Linux 7 is available via individual exams until July 1, 2020. Classroom and on-site exams for this version are available for purchase until October 1, 2020.”

        Can I buy voucher for classroom exam as well or only individual exam? Does the voucher is valid for one year after purchase for both?

  4. Hi, I’m preparing for RHCE 7. Is the exam window going to be extended for EX300 until September 30. If not, why?

  5. Hopefully this year achievements and targeted areas RHCSE Enterprise Certified…

    But still need support, approach to Employment in Linux Administration environment .

    1. Hi Ihsan, we are currently working to create free training offerings targeted at furloughed workers. We will keep you abreast of the program as it develops.

    1. Hi Nandkumar,

      We are extending all certifications set to expire between March 17, 2020, and September 30, 2020, to October 1, 2020. Affected RHCPs have been notified.

  6. Hi, I have RHCSA certiffication and planning to take RHCE exam, the problem is that there is no exam in my country (Iraq), and I need to travel to other country like Egypt, This is not possible for now due to COVID19 .
    What is the new deadline for RHCE EX300 exam, kindly note that I did not purchase exam
    I want to do classroom exam

  7. My RHLS subscription will end in Jun 3rd and it keeps prompting the “Days remaining” in section. Am I eligible for extend the RHLS ?

  8. Hi, My RHLS standard subscription is expiring on 1st week of June. Please consider to extend the “labs” too for the “enrolled exams” as it is difficult to do lab exams without proper practice labs.

  9. What if my voucher was already extended for 3 months but within that time the test centers couldn’t offer up an available test date?

    I had been cancelled twice during the COVID19 pandemic and there is no available date from the test center before the expiry of my voucher.

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