Updates to the Red Hat Enterprise Clustering and Storage Management course

by Wander Boessenkool (Red Hat)

With the release of the updated Red Hat Enterprise Clustering and Storage Management Course (RH436) for Red Hat Enterprise Linux 6 a couple of new subjects have been introduced, while others have been updated to reflect the changes in the Red Hat High-Availability Add-On moving from Red Hat Enterprise Linux 5 to Red Hat Enterprise Linux 6.

One of the most noticeable new subjects in this updated course is the inclusion of an introduction to highly available, distributed, scalable storage using Red Hat Storage Server. Other updates include the use of multipathed storage throughout the course, as well as coverage of the XFS® file system.

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Guest Post: Sean Millichamp, Red Hat Certified Professional of the Year

by Sean Millichamp (Secure-24)

Being chosen as the worldwide Red Hat Certified Professional of the Year has been a bit surreal. It has been an incredible honor and fantastic experience, especially being at the Summit this year. One of the questions I have been asked over the past few weeks is, “Sean, how did you do it? How were YOU the one chosen as the RHCP of the year?” The easy answer is that I wrote an essay and they chose me. But I believe that the real answer at the heart of things is open source, the community and many years of experience.

My first introduction to Linux in 1993 with Yggdrasil LGX was a spectacular failure. I’d found Yggdrasil for $10 at a local computer expo and bought it because I thought it would be neat to learn something about Unix. It lasted maybe a week and then it was off my system and forgotten. I couldn’t get networking to work. I couldn’t get X-Windows to work. I barely knew how to list files in a directory. What went wrong? I could point to a lot of things but my main trouble was the lack of hardware support and my complete lack of Unix skills. In retrospect, the biggest failure was that I had no idea about the Linux community out there (and without an Internet connection, I had no way to access it).

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Checking in with Quint Van Deman, 2011 RHCP of the Year

It has been a little over a year since Quint Van Deman was named 2011’s worldwide Red Hat Certified Professional of the Year. Out of 600 submissions, Van Deman, an RHCA and director of open source consulting at Emergent, stood out with his experience helping clients move from last-generation, proprietary IT infrastructures to next-generation architecture that embraces the synergy of open source, open standards and cloud-based solutions. With the next winner set to be awarded on June 28 at Red Hat Summit in Boston, we wanted to catch up with Quint to hear the story that won the title, what he’s working on now and how his past year has been.

So, what story did you submit to win the award?

What I really wrote about was my journey to becoming an RHCA and how that really benefitted my professional endeavors. The journey to becoming an RHCA really exposes one to the breadth of solutions that are out there in the Red Hat stack, and how those solve organizational challenges. I was very clearly able to take some of those direct lessons and apply them out into my work. Also, how the RHCA really provides what I call the ‘instant badge of credibility’ when I walk in somewhere. A lot of time when you go into an organization as a consultant, there’s a lot of what I call ‘technical chest-bumping,’ where there will be someone in the room whose only objective of the meeting is to prove that they are smarter than you. Having that RHCA up there really defers a lot of that, especially with folks in the room that may have taken a Red Hat exam.

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A new way to take Red Hat exams

At Red Hat, we are continually seeking new ways to provide customers and developers who are interested in becoming Red Hat certified with new, more flexible ways to take exams. To that end, Red Hat Training is proud to announce an innovative new exam delivery method that provides candidates with greater convenience. Individual Exam Sessions, alternatives to the traditional classroom environment, are now available through personal testing stations and allow customers more choice in taking and scheduling many of Red Hat’s most popular exams. Watch the video to learn more, or visit www.redhat.com/individualexam

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An interview with Red Hat Training’s partner of the quarter

Based outside of Washington, DC, Spectrum Training Brokers is a centralized agent offering a single channel for purchasing computer and business skills training from hundreds of vendors nationwide. As an authorized training supplier of Red Hat, Spectrum has been offering Red Hat Training for over 6 years. Named Red Hat’s Training Partner of the Quarter for Red Hat’s fiscal fourth quarter of 2012 (December 2011 through February 2012), Spectrum had the highest sales and training bookings of any other North American Ready training partner. We recently chatted with Spectrum’s Nat Emery to get his thoughts about today’s training landscape today and where it may be headed tomorrow.

NOTE: The opinions, statements and other information included in this interview/blog are those of the author, and she/he is solely responsible for its content.

Who is getting trained these days?

The majority of my (personal) sector is government related. With the government mandating certifications for a lot of their contractors, that sector – federal contractors, federal government – is really making the investment and spending money on training. That’s not to say private industry is not doing it. To me, the federal sector are the ones driving the need where professionals must have to maintain those levels of certifications to stay in those contracts, and are putting a lot more emphasis on training.

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Case Study: Inside Rackspace’s ‘Fanatical Support’

by Gordon Tillmore (Red Hat)

Often times we are excited to see our certifications ranked highly by analysts or in salary surveys. While this is certainly nice validation, nothing is more exciting than hearing positive feedback directly from our customers. Especially when a customer is running tens of thousands of Red Hat Enterprise Linux servers, and relies on thousands of Red Hat Certified Professionals to both optimize their own environment while also ensuring that their customers maximize their success.

Rackspace, a leading provider of enterprise-class IT hosting, is the perfect example. With more than 150,000 customers—large and small—and nearly 4,000 Linux professionals, Rackspace prides itself on providing “Fanatical Support” to its customer base. And from the start, Rackspace recognized that a business model built upon unparalleled support needed the skills and accreditation to back their “fanatical” claims.

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Welcome to Services Speak

by Mike Randall (Red Hat)

When you start a blog there are some questions that must be answered: Who is the blog for? What are we going to write about? Will they care about what we have to say? Does this content exist elsewhere?

Before we share those answers, let’s provide a little context.

Services Speak is a blog on behalf of Red Hat Services, an organization dedicated to developing and implementing Red Hat’s consulting and training initiatives. Combining these two subjects makes it inclusive of quite a few audiences and encompassing countless topics, but in the world of IT, these two groups are tied together by one thing: a common desire for improvement. Just think about it for a second. A professional takes a course or works toward a certification because they want to build their skills and advance their career, or they bring in consultants to optimize the technologies and processes they use.

Improvement increases the chances of success.

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