by Guy Martin (Red Hat)
Open Source is not only a business model for Red Hat; it’s ingrained into the DNA of the company. Because of this, Red Hatters can generally count on their co-workers understanding both the fundamentals of open source, as well as the ethos and methodologies that go with it. However, within Red Hat Services, the consulting teams often get customer questions around these topics, or hear from employees of our customers who relay things they’ve heard regarding adoption of open source within their enterprise.
So, with apologies to David Letterman, I’d like to share the Top 10 Signs Your Enterprise Doesn’t ‘Get’ Open Source. While this is meant to be a somewhat humorous look at the topic, I also think it’s an informative way to talk about improving an enterprise’s effective use of open source technologies and methodologies. I’ll break down the list not by rank order, but by three areas that customers typically encounter when dealing with open source: Consumption, Collaboration, and Creation. I’ll also put in a few thoughts about how to address each of these from an improvement perspective.
Continue reading “Top 10 Signs Your Enterprise Doesn’t ‘Get’ Open Source”
by Pete Hnath (Red Hat)
Innovate or die. It’s the essence of what successful companies do, especially in the tech space. At Red Hat, there is ongoing innovation in every dimension of the business, with new products like CloudForms, new infrastructure like the Customer Portal and new metrics like Net Promoter.
The Curriculum team is similarly pushing to innovate with our course offerings and course delivery. In the last year we’ve completely changed the way Red Hat courses are taught to ensure the most hands-on experience possible. Gone are hour long, death-by-slide lectures. Students are actively engaged through multiple teaching approaches and near-continuous labs focused on solving problems rather than tools and technologies. Instructors are now armed with comprehensive guides with best practices on how to teach topics, resulting in across-the-board consistency and a more optimal student learning environment.
Continue reading “What’s new with Red Hat Training courses”
by Sean Thompson (Red Hat)
As technology consultants, we’re typically brought in by a customer to help them get somewhere specific they can’t reach on their own because of resources, skills, time or a host of other reasons. One of the things I’m most surprised by during these engagements, however, is how many IT organizations know where they want to go, but they don’t necessarily know where they are, or swear they are somewhere else. The knowledge they have about their infrastructure and what’s going on in their datacenter right now is extremely limited, or at best stale due to a lack of realtime data.
The value of understanding where you are today is immense, and is an important first step in realizing your IT goals and to help you move towards your ideal datacenter. Knowing where you stand and having a clear map of your current environment shines a light on opportunities to become leaner, to improve performance and automation, and to drive efficiency. The benchmarks you’ll create will help you conduct TCO/ROI calculations that actually mean something, so it will be clear how to become more agile, and become more responsive to the business.
Continue reading “Understanding where you are today: Assessing the current state of your datacenter”
by Mike Randall (Red Hat)
When you start a blog there are some questions that must be answered: Who is the blog for? What are we going to write about? Will they care about what we have to say? Does this content exist elsewhere?
Before we share those answers, let’s provide a little context.
Services Speak is a blog on behalf of Red Hat Services, an organization dedicated to developing and implementing Red Hat’s consulting and training initiatives. Combining these two subjects makes it inclusive of quite a few audiences and encompassing countless topics, but in the world of IT, these two groups are tied together by one thing: a common desire for improvement. Just think about it for a second. A professional takes a course or works toward a certification because they want to build their skills and advance their career, or they bring in consultants to optimize the technologies and processes they use.
Improvement increases the chances of success.
Continue reading “Welcome to Services Speak”