What’s new with Red Hat Training courses

by Pete Hnath (Red Hat)

Innovate or die. It’s the essence of what successful companies do, especially in the tech space. At Red Hat, there is ongoing innovation in every dimension of the business, with new products like CloudForms, new infrastructure like the Customer Portal and new metrics like Net Promoter.

The Curriculum team is similarly pushing to innovate with our course offerings and course delivery. In the last year we’ve completely changed the way Red Hat courses are taught to ensure the most hands-on experience possible. Gone are hour long, death-by-slide lectures. Students are actively engaged through multiple teaching approaches and near-continuous labs focused on solving problems rather than tools and technologies. Instructors are now armed with comprehensive guides with best practices on how to teach topics, resulting in across-the-board consistency and a more optimal student learning environment.

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Understanding where you are today: Assessing the current state of your datacenter

by Sean Thompson (Red Hat)

As technology consultants, we’re typically brought in by a customer to help them get somewhere specific they can’t reach on their own because of resources, skills, time or a host of other reasons. One of the things I’m most surprised by during these engagements, however, is how many IT organizations know where they want to go, but they don’t necessarily know where they are, or swear they are somewhere else. The knowledge they have about their infrastructure and what’s going on in their datacenter right now is extremely limited, or at best stale due to a lack of realtime data.

The value of understanding where you are today is immense, and is an important first step in realizing your IT goals and to help you move towards your ideal datacenter. Knowing where you stand and having a clear map of your current environment shines a light on opportunities to become leaner, to improve performance and automation, and to drive efficiency. The benchmarks you’ll create will help you conduct TCO/ROI calculations that actually mean something, so it will be clear how to become more agile, and become more responsive to the business.

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Welcome to Services Speak

by Mike Randall (Red Hat)

When you start a blog there are some questions that must be answered: Who is the blog for? What are we going to write about? Will they care about what we have to say? Does this content exist elsewhere?

Before we share those answers, let’s provide a little context.

Services Speak is a blog on behalf of Red Hat Services, an organization dedicated to developing and implementing Red Hat’s consulting and training initiatives. Combining these two subjects makes it inclusive of quite a few audiences and encompassing countless topics, but in the world of IT, these two groups are tied together by one thing: a common desire for improvement. Just think about it for a second. A professional takes a course or works toward a certification because they want to build their skills and advance their career, or they bring in consultants to optimize the technologies and processes they use.

Improvement increases the chances of success.

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