Red Hat Consulting Customer Snapshot: Major Health Insurance Provider Eliminates Paperwork with Red Hat

Welcome to our monthly series of blinded stories to highlight how customers are using Red Hat solutions to address business challenges and promote innovation.

In any industry, relying on paperwork can lead to data entry errors, slower work, and higher processing costs. In the healthcare industry, these challenges can affect the end customer experience.

This month we are highlighting a major health insurance provider with more than half a million customers that submit claims and receipts each year. The provider sought to eliminate these challenges for its internal operations teams and, as a result, improve the customer experience.

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Consulting Customer Snapshot: Red Hat Empowers an Energy Company

Welcome to our monthly series of blinded stories to highlight how customers are using Red Hat solutions to address business challenges and promote innovation.

This month highlights a migration from TIBCO to Red Hat JBoss Fuse with a Midwestern energy company, whose productivity was being drained by an outdated, unsupported version of TIBCO middleware.

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Closing the gap between theory and practice

Increasingly, as customers look to optimize their systems, design new solutions, or integrate new technologies, they seek the guidance, practical advice, and deep expertise to introduce new solutions. Day in and day out, our consultants are called on to draw from their experience in the field — across industry, vertical, business size, and region  — to provide customers with the insights, practices, models, and plans that meet their needs and challenges.

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The Challenge of Finding Open Source Skills and Expertise

According to a recent survey about the state of open source jobs featured on opensource.com, the majority of hiring managers surveyed see an increase in hiring for open source talent over other roles in the next six months. This is great news for all of us in open source. The catch? Eighty-seven percent of those same hiring managers reported that attracting candidates with the right skills and expertise is a challenge.

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Live from OpenStack Summit: Driving new levels of success for our customers

I have always grounded Red Hat Global Services in three things: client success, deep expertise, and emerging technology adoption, whether that be OpenStack, Platform-as-a-Service, containers, or microservices. I was thrilled to attend OpenStack’s annual event this year, OpenStack Summit, to witness and share how we have enabled many of our customers to hit new levels of emerging technology adoption.

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Driving Innovation Through Red Hat Services

Communities are at the core of everything that Red Hat does. That’s no secret. What is also no secret is how innovation originates in these communities — ­­open source communities, specifically –­­ to fundamentally change the way people collaborate to solve business problems. It’s about finding a better way to address a common challenge, together.

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